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Rental Policies & Privacy

Reservations

All reservations require a Credit Card deposit per unit to secure a reservation. It could be a $50, $100 or $200 deposit depending on the grand total of your order. In the event of a cancellation, your deposit is non refundable and you will be issued a rain check that can be used for future bookings. If the weather is not cooperating on the day of your reservation, and you let us know you would like to reschedule your event 24hs before your event start time, we will be happy to work with you to reschedule your reservation with no cost or penalty. Once the unit is set up we will be unable to provide any reimbursement or refund for bad weather. 
If threatening weather is present or approaching such as very windy or storming we will not deliver or setup the unit.

 Delivery and Set-Up

Each unit will be delivered anywhere from 30 minutes to hours before your party. You will not be billed for this time. You pay for your reserved bouncer time only.
It will take approximately 15-20 minutes to set up the unit,(more time for a large event or multiple units) inspect for safety, check operation, and go over the contract guidelines. Most bounce houses require a minimum space of 15x15 square feet and a height of 16 feet.  A household electrical outlet must be within 100 feet unit placement. Larger unit may need two separate outlets. A water outlet for slides must be available within 75 feet of where unit will be placed. If no electricity is available a generator can be used with an additional rental fee. 
Pick-Up:Rental unit will be picked up within 2 hours of the end of your reserved time. Let us know if an exact pick-up time is needed. Or call us if your party ends early, do not turn off unit. Please remember that it will take approximately 30 minutes for take down and removal of unit.

Payment:
All payments are due at time of set-up. Payments must be made in cash. All Visa / MasterCard / American Express (credit cards are subject to a 5% surcharge)
 

 Privacy Policies

 We guarantee that your Credit Card transactions are safe and secure. You do not have to be concerned. We also guarantee the safety of any information you provide us.

Your Safety and Security are Important To Us

What will you do with my personal information?
We are very concerned about how other web sites use our personal information (name, e-mail address, preferences, etc.). The, owner of Bounce House Broward is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else.
We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members . You can rest assured that your information is safe with us. We look forward to serving you.
 Official Privacy Policy Statement:

This is the web site of BounceHouseBroward.com

Our postal address is
1451 NE 13 Ave
Fort lauderdale, FL 33303

We can be reached via e-mail at bhbbounce@gmail.com
or you can reach us by telephone at 954-907-5089
For each visitor to our Web page, our Web server does not collect information regarding your domain or e-mail address. We do not collect information on consumers who browse our Web page. With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that our customers add to their shopping cart.
If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.

Is it really safe for me to use my credit card?
Yes it is. Shopping at www.BounceHousebroward.com is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at www.BounceHousebroward.com

What makes it so safe?

Technology is secure and stable: The software we use in the order compartment of our system (SSL) is the standard for this industry. All of the major browsers support it and promote how well it works at their web sites and in their software. The software takes the data that you provide and encrypts it in a special coding system that can only be interpreted by our system in our office. This system is actually safer than giving it out over the telephone or sending a fax.

All the big guys are using the same software: Companies like Amazon.com, AT&T, Dell Computers, etc. are using the same software. They have millions of customers who safely shop without experiencing credit card fraud. Since we started, we have had thousands of customers order without any credit card fraud at all. You can feel comfortable that the same precautions taken at the big companies are being taken here to ensure your card's safety.



 Bounce House Broward provides support during Business Hours to answer all your questions about party rentals, bounce houses, spacewalks, moonwalks and slides. To speak to someone about inflatable party rentals, please call 954-907-5089. We have event experts ready to answer your immediate questions about using our party rental equipment.
You may also email us by clicking here to go to our "contact us" page. Thank you for visiting www.BounceHousebroward.com - your source party supplies, rentals, and bounce houses and water slides.

 

 
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